WERS Policies
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Complaints Policy
The Charity Commission report ‘Cause for Complaint’ states: ‘an effective complaints management system is a proven way of maintaining and building relationships with the people on whom the charity depends.’
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Data Protection
The purpose of a Data Protection Policy is to lay down the principles that must be observed by all staff and volunteers who work in an organisation where they have access to person-identifiable information.
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Safeguarding Adults
This policy relates to ‘vulnerable adults’, or ‘adults at risk’. The safety and welfare of such adults is of the utmost importance. It is the duty of all our employees and volunteers to protect them from abuse and to be alert to the possibility of abuse.
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Safeguarding Children
WERS believes that children and young people should never experience abuse of any kind and that we have a responsibility to promote the welfare of all children and young people, to keep them safe, and to behave in a way that protects them.
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Environmental Policy
WERS recognises its responsibility to reduce its carbon and environmental footprints and formally commits itself to being an environmentally responsible charity.