“The people I meet at WERS show me what really matters, security, shelter, freedom, respect, love of family and friends. WERS does all it can to bring these into the lives of persecuted people who have been denied them’’. WERS volunteer

We work with a fantastic group of volunteers who help us deliver our services. We have volunteer support workers, clothing store assistants, befrienders, gardeners, admin support and donations collectors.

Our volunteers have provided invaluable support during the COVID-19 pandemic. Much of our face-to-face support was paused, with lots of activity taking place remotely. We are now starting some safe face-to-face volunteering. Befriending is taking place both over the phone and with some safe outdoor meet ups.  Our remote befriending scheme, launched in response to Covid-19, focuses on telephone, text messages and video call support during this time. Volunteer support workers are putting in regular calls to our hardship clients during this time. We now also have drop-in helpers at our drop-in sessions on Mondays and Wednesdays. Our skillsmatch buddies will soon be supporting our skillsmatch volunteering project again.

HOWEVER at the moment we have enough volunteers for these roles and are currently NOT RECRUITING more volunteers; if you are interested in volunteering in the future, please keep an eye on this page for details.

“The generosity and spirit of all the people who work at WERS never ceases to amaze me. They are all very supportive, positive, knowledgeable and organised. All round, a very professional, human organisation”. WERS volunteer

See below for information about our latest volunteering role with remote befriending.

Remote Befriending

Remote befrienders help asylum seekers and refugees who are experiencing social isolation through the Covid-19 outbreak to feel more welcome, supported and connected with local people. Befrienders support individuals in their understanding of Covid 19 outbreak, including how to keep themselves and others safe, social distancing, how to follow government guidelines during this time and in helping to identify specific support needs during this time.

As the name suggests, the role of the volunteer befriender is to be a friend on the end of the phone to the family or individual with whom they are put into contact. You will support a client you during this time by calling them on the phone, texting and/or making video calls, a couple of times a week to check in with them. You may also receive calls from the client you support.

To be a remote befriender you need:

  • To have a couple of hours through the week either during the day or in the evening
  • To be able to befriend remotely for a minimum of 6 months
  • An ability to work sensitively and offer support to others
  • To be able to maintain confidentiality
  • To be willing to complete all parts of the induction training, the mandatory training and to attend some support meetings
  • To meet all of WERS’ monitoring and evaluation requirements
  • A commitment to engage in 6 monthly one-to-ones with Volunteer Co-ordinators.
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