“The people I meet at WERS show me what really matters, security, shelter, freedom, respect, love of family and friends. WERS does all it can to bring these into the lives of persecuted people who have been denied them’’. WERS volunteer

We work with a fantastic group of volunteers who help us deliver our services. We have volunteer support workers, clothing store assistants, befrienders, gardeners, admin support and donations collectors.

Please note, that due to the Covid-19 outbreak, we have paused all volunteer activity that involves face-to-face contact and have adapted how volunteers are working to support clients.

  • Our volunteer support workers are now offering remote telephone support from their homes.
  • Befrienders are in contact with their befriendees remotely, via phone calls, texts and video calls.
  • A group of our trained volunteers (befrienders, skillsmatch buddies, and support workers) are now helping to deliver food parcels to clients’ homes.
  • If you are interested in volunteering with us, we will be recruiting volunteers into remote befriending roles in the future, please see below for how to register your interest.

If you are interested in volunteering with WERS please take a look at remote befriending role description below, then download and complete a WERS Volunteer Application form / WERS Volunteer Application form and send to our Volunteer Project team by post or email at volunteers@wers.org.uk to register your interest.

“The generosity and spirit of all the people who work at WERS never ceases to amaze me. They are all very supportive, positive, knowledgeable and organised. All round, a very professional, human organisation”. WERS volunteer

See below for information about our different volunteering roles.

Remote Befriending

Remote befrienders help asylum seekers and refugees who are experiencing social isolation through the Covid-19 outbreak to feel more welcome, supported and connected with local people. Befrienders support individuals in their understanding of Covid 19 outbreak, including how to keep themselves and others safe, social distancing, how to follow government guidelines during this time and in helping to identify specific support needs during this time.

As the name suggests, the role of the volunteer befriender is to be a friend on the end of the phone to the family or individual with whom they are put into contact. You will support a client you during this time by calling them on the phone, texting and/or making video calls, a couple of times a week to check in with them. You may also receive calls from the client you support.

To be a remote befriender you need:

  • To have a couple of hours through the week either during the day or in the evening
  • To be able to befriend remotely for a minimum of 6 months
  • An ability to work sensitively and offer support to others
  • To be able to maintain confidentiality
  • To be willing to complete all parts of the induction training, the mandatory training and to attend some support meetings
  • To meet all of WERS’ monitoring and evaluation requirements
  • A commitment to engage in 6 monthly one-to-ones with Volunteer Co-ordinators.
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